Description

The Leader’s Guide to Coaching & Mentoring is a highly practical handbook that helps managers get the most out of their people. It includes grounded advice on the practicalities of both coaching and mentoring – such as how to structure a session – as well as core content on:

· The skills required for coaching and mentoring, including listening, questioning, observing body language, challenging and affirming

· The established processes for coaching and mentoring, such as GROW, relational coaching, reverse mentoring and solution-focused coaching

· The scenarios in which coaching and mentoring skills are particularly appropriate, for example, coaching under-performers, coaching star performers and coaching for career development